CCA
For Candidates

You're in
the right place.

Whether you're applying for the first time, already on the floor, or just trying to figure out your next move — CCA has something for you. Tell us where you are.

Find Your Path

Which one
sounds like you?

Pick the one that fits and we'll point you exactly where you need to go.

Call center candidate preparing for interview
For You

I want to apply to a call center. I'm not sure if my English is good enough.

You don't need perfect English. You need real English — the kind that gets you through an interview and keeps you on the floor. The blog has everything you need to walk in prepared and confident.

Candidato de call center en Republica Dominicana
Para Ti

Quiero aprender inglés para trabajar en un call center.

Estamos tomando grupos pequeños por orden de prioridad en clases 100% virtuales. Programa intensivo de 6 meses. US$200 mensuales. Incluye clases de inglés intensivas desde cero, entrenamiento para call center y pasantía pagada en nuestro call center. Únete a la lista de espera y serás contactado en orden de prioridad.

Agent already working in a call center
You Got The Job

I got hired but I need to improve my English on the floor.

First — breathe. You got hired because someone saw something in you. Now it's about improving while you perform. The blog has a post written specifically for you, and the resources page has the tools to back it up.

Experienced call center agent
Been Around

I have call center experience and I want to work for CCA.

You've been in the industry long enough to know exactly what's wrong with it. So have we. Before you make your next move, there's one post on this blog you need to read — it's the most honest thing anyone in this industry has written about the best and worst places to work in the DR.

Former CCA student
CCA Alumni

I studied with CCA and I'm looking for a job.

There are open positions exclusively for former CCA students from 2018 to 2023. Remote work, weekly pay in USD, and a chance to be part of what CCA is building next. Verify your alumni status and apply on the careers page.