1. Terminology
Welcome to Call Centers Academy. These Terms and Conditions govern your use of callcentersacademy.com, operated by Call Centers Academy by Pamela Pérez EIRL ("CCA", "we", "us"), RNC 1-32-71135-1. By accessing this website, you accept these Terms in full.
"Client", "User", "You" refers to the person accessing this site. "The Company", "We", "Us" refers to CCA.
2. Use of the Website
This website provides information about our services, team, and the call center industry. Content is for informational purposes only. Direct enrollment or purchase is facilitated through direct contact or via our platform at callcentersacademy.net, which has its own terms.
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the site.
3. Intellectual Property
Unless otherwise stated, CCA and/or its licensors own all intellectual property on callcentersacademy.com — including text, graphics, logos, images, downloadable files, and website design. All rights reserved.
You may view and print pages for personal use only. You must not:
- Republish material from this site without prior written consent.
- Sell, rent, or sublicense material from this site.
- Reproduce or copy material for commercial purposes.
- Redistribute content from Call Centers Academy without authorization.
4. User-Generated Content
If you submit content to this site (via contact forms or future comment sections), you grant CCA a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, and distribute that content. Your content must be your own and must not infringe any third-party rights. CCA reserves the right to remove any user content at any time without notice.
5. Third-Party Links
This site may contain links to third-party websites such as social media platforms. CCA has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party site.
6. No Warranties
This website is provided "as is" with all faults. CCA makes no express or implied warranties of any kind related to this site or its content. Nothing on this site constitutes professional advice.
7. Limitation of Liability
CCA, its officers, directors, and employees shall not be liable for any indirect, consequential, or special liability arising out of your use of this website, whether under contract, tort, or otherwise.
8. Indemnification
You agree to indemnify CCA from and against any liabilities, costs, demands, damages, and expenses arising from your breach of these Terms.
9. Severability
If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
10. Changes to These Terms
CCA may revise these Terms at any time. By continuing to use this site, you agree to be bound by the current version. Check the date at the bottom of this page for the most recent update.
11. Governing Law
These Terms are governed by the laws of the Dominican Republic. Any disputes shall be resolved under the non-exclusive jurisdiction of the courts of the Dominican Republic.
12. Contact Us
Questions about these Terms? Reach us at:
Email: legal@callcentersacademy.com
WhatsApp: +1 (809) 309-4700